Gifts in Her Memory. Rather than the timeworn gift exchange among employees, invite your staff to consider giving a gift to a cause or charity that seemed particularly important to Marianne. For example, if she was an animal lover, you might choose the local animal shelter or humane society. Have everyone bring in a wrapped gift for a dog or cat. Then at the Christmas kids' party, present the bag of gifts to Marianne's family and suggest they visit the shelter one day so they can brighten the holidays for abandoned or orphaned pets. Her family will be touched by your selfless caring, and your staff will be grateful to know they've participated in such a meaningful gift project. Compassionate initiatives like donating to a charity help employees work through their grief process.
The Empty Chair. At one of December's staff meetings, perhaps the one where everyone hands in their gifts for needy pets, go ahead and leave Marianne's chair in its usual spot. Everyone is feeling the impact of the empty chair, so why not take time to acknowledge this loss? As each employee gets up to put their gift onto Marianne's chair, encourage them to say something about Marianne, if they are comfortable doing so. For instance, they might share a fond or funny remembrance — personal or professional — or tell the group one of Marianne's favorite jokes. They might want to share feelings of gratitude for having had her in their daily lives. Or, perhaps a co-worker will want to express some of the many reasons she misses her pal Marianne. There are no right or wrong things to say. Validate each person's approach, and reaffirm that together you will all get through this time of sadness.
Grief is a Process, Not an Event. As a manager, perhaps the most important thing to remember is that each of us heals from a major loss in our own way and on our own timetable. Camaraderie and support can be powerful healers within an office. But while one worker might have deep faith from which to draw to sustain him, another might find Marianne's death has rocked her to the core. Be aware of triggers that can bring on a grief attack — a longtime customer calling to wish Marianne happy holidays and needing to be told of her recent passing. Try to be gentle, and honor where each employee is in their journey through grief.
Grief Support Meetings. If the emotional trauma of Marianne's death is adversely affecting productivity among certain employees, suggest that they attend grief support meetings. Most hospices nationwide offer free bereavement meetings in the afternoons and evenings to anyone in the community who needs counseling.
Can the holidays truly be happy when we are newly bereaved? Can employee morale and productivity find their way back to previous levels? Yes, if we remember to choose rituals wisely; find creative ways to buy gifts that help others; honor the reality of the empty chair; remember that grief is a process, not an event; suggest grief support meetings; and decide to be open to the joys of the season.
About the Author
Karla Wheeler is founder of Quality of Life Publishing Co., a direct outgrowth of her personal and professional hospice experience for more than 16 years. A former newspaper reporter and editor, Karla now dedicates her journalism career to easing the way for dying patients and their families. She is the author of gentle grief support books and leads the editorial team at Quality of Life Publishing Co.