A certificate in office administration will give you the skills and knowledge you need to perform the daily tasks required of you in the work environment. You will certainly need to be proficient in using word processing programs and various types of software as needed for your specific job. If you are a newly appointed administrator of an office, you can benefit from taking the courses needed for certification in this area. Through the coursework, you will learn techniques for managing a demanding workload and how to prioritize tasks. Being able to multitask is essential in this type of job. You will also need to have excellent communications skills as well as a good grasp of the rules of written English.
An office administrator must be able to delegate tasks instead of trying to do take on every role and responsibility. In a small office setting, you may be the only person there, so it will be necessary to do perform all the jobs. Answering telephone calls and emails, dealing with customers and preparing various pieces of correspondence will be essential tasks. You will also have to maintain the budget for the office and therefore knowledge of accounting software will be an asset to you in this position. A certificate in Professional Office Administration would be beneficial if this is your work environment. In this type of course, you will learn how to balance secretarial and supervisory duties and learn team-building strategies.
You may also need some specialized skills depending on the type of work the firm does. For a law firm, the position of office administration requires that you know the legal terminology and have training in how to prepare legal documents. If you work in a medical office, you will need specialized training in medical terminology, take courses in anatomy and physiology and be able to write letters to specialists from the physicians with whom you work.
As a rule, you can get a promotion to the role of office administrator when you work with a company for a number of years. Through a combination of successful experience on the job and education, your employers will recognize your potential. It is important to take advantage of continuing education in this field, such as taking courses to help you m aster new technology and new types of software that will make your job mush easier.