You will have to have a thorough knowledge of the rules and regulations of the casino in order to perform your duties as a gaming cage operator, as well as the gambling regulations of the state. Customer confidentiality is an important facet of this position, which means you are not permitted to reveal or talk about any of the customers’ transactions. On a daily basis you will be involved in counting money and preparing transaction statements for the books and ledgers. All the windows in the cage will require money, so at the start of your shift you will determine how much money should be in each till and order the necessary money, coins and chips that each teller needs. You will also have to prepare the bank deposits and balance the books.
As the gaming cage operator, you will be responsible for training new cashiers and answer customer questions about the operation of the casino. There is no formal training required for this job, but most of the people that work in this position have a high school diploma. The training takes place on the job as you start off in a cashier position. AS you learn the ropes and gain experience in the cage operation, you can advance to the position of operator. You will need to have training in gaming regulations and procedures and work under the supervision of an experienced operator.
In some states, a license is necessary for all those who work as gaming cage operators. This involves undergoing a background check and drug testing. Some states require that you be a resident of that state and meet an age requirement. Employers prefer that applicants for this position have experience in handling large amounts of money and in handling the banking procedures. Paying attention to detail and having great organizational skills would be assets for the job.
Working in this position is one in which you won’t have to take any courses in college in order to advance in your career. As you gain experience and prove that you are a dedicated employee you can advance to such positions as gaming cage supervisor, working on the floor of the casino or becoming a dealer. When working in a casino, you need to be able to withstand noise from the various machines and the many musical acts that perform in the location on a nightly or weekly basis.