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Job Details

AM Operations Assistant

Company name
Ontra

Location
Fremont, CA, United States

Employment Type
Full-Time

Industry
Administrative

Posted on
Mar 30, 2020

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Profile

\u003cp\u003e\u003cstrong\u003eHelp Your Community and Get Paid! Join OnTrac.\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eOnTrac helps companies arrange delivery for goods and medical supplies. We\u0027re part of the supply chain that\u0027s keeping America running, and we\u0027re hiring now!\u003c/p\u003e
\u003cp\u003eFirst and foremost, we take safety seriously. \u003cstrong\u003e\u003cem\u003eSafety is our company\u0027s #1 value\u003c/em\u003e\u003c/strong\u003e, and we are following all of the CDC and WHO guidance for cleaning and social distancing.\u0026nbsp;\u003c/p\u003e
\u003cp\u003eOnTrac is hiring many Operations Assistants in the Western US.\u003c/p\u003e
\u003cp\u003eWe\u0027re also sensitive about those who have lost their jobs during this national emergency. If you know someone who is looking for work, we want to help. And, referrals qualify for a bonus!\u003c/p\u003e
\u003cp\u003eFor more information text OnTrac at 25000\u003c/p\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eShift is Wednesday -Sunday\u0026nbsp;1:30AM - 10AM\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eWhat you\u0026rsquo;ll do as an\u0026nbsp;Operations Assistant\u0026nbsp;at OnTrac:\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eGet paid WEEKLY!\u003c/li\u003e
\u003cli\u003eThis position assists the DDU PM Manager with administrative duties and excellent customer service support.\u003c/li\u003e
\u003cli\u003eInteracts with drivers and customers to resolve package opportunities and assist with on time delivery.\u003c/li\u003e
\u003cli\u003eResponsible for accurate data entry into the OnTrac system and verifying deliveries.\u003c/li\u003e
\u003cli\u003eInvolved in resolving and preparing problem packages and checking out drivers for deliveries.\u003c/li\u003e
\u003cli\u003eResearch, analysis and report on daily compliances to management. Prepare business reports as often as required and forwards to management.\u003c/li\u003e
\u003cli\u003eWork issues via our computer system for accurate package status. Updates the system with accurate information for Customers, Customer Service team and other facilities. Updates the internal system with comments regarding package status visible to the entire network.\u003c/li\u003e
\u003cli\u003eProcess and document problem packages. Upload pictures and comments into the system and send to the account manager. Prepare packages to go out for delivery.\u003c/li\u003e
\u003cli\u003eMay be required to communicate with customers regarding their package status. Direct contact with both internal and external customers.\u003c/li\u003e
\u003cli\u003eDetermines appropriate resolution of escalated customer service issues.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eAs an Operations Assistant, OnTrac counts on you to:\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eBe safe\u0026mdash;safety is our first core value!\u003c/li\u003e
\u003cli\u003eBusiness acumen skills and good problem solving skills.\u003c/li\u003e
\u003cli\u003eIs organized and prioritizes, as well as, manages his or her own time.\u003c/li\u003e
\u003cli\u003eAbility to initiate, sponsor and lead change\u003c/li\u003e
\u003cli\u003eDemonstrates flexibility.\u003c/li\u003e
\u003cli\u003eIs a team player and willing to help the new person or co-worker.\u003c/li\u003e
\u003cli\u003eAttention to detail.\u003c/li\u003e
\u003cli\u003eHas excellent oral and written communication skills\u003c/li\u003e
\u003cli\u003eIs detailed in written communications and has good grammar as well as spelling\u003c/li\u003e
\u003cli\u003eWilling to train new hires.\u003c/li\u003e
\u003cli\u003eDedicated to customer service success.\u003c/li\u003e
\u003cli\u003eAble to multitask and manage tense customer and driver interactions without losing composure.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003ePlease help us reach communities with the goods they need during the COVID-19 outbreak. You are needed now more than ever! Join our team today.\u003c/strong\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:756ba5b4-5c06-d60c-1683-28cc68475e22,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-03-30T22:41:44.9Z},{JobBoardId:6c53a049-6ab8-05f7-cb17-aa4ab4f2d7d9,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-03-30T22:41:44.9Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null});

Company info

Ontra
Website : http://www.ontra.com/

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