Company name
Detroit Tigers, Inc.
Location
Canton, OH, United States
Employment Type
Full-Time
Industry
Manager, Administrative, Customer Service
Posted on
May 20, 2023
Profile
,AnswerValue:\u003cp\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eBuild a Bigger, Better, Bolder Future\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eImagine working for a company that measures its success based off the growth of its colleagues. A company that invests in its future by investing in you. Little Caesars/Blue Line Distribution is a company where our colleagues make an impact.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eBlue Line Distribution, the in-house distributor for Little Caesars Pizza, has been family owned and operated for over 50 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. We are now hiring for an Office Supervisor at our distribution center in Canton, MI\u003c/span\u003e\u003c/span\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003e. \u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eIn this role, you will manage all aspects of the \u003c/span\u003e\u003c/span\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eCustomer Service department to ensure departmental efficiency is met.\u0026nbsp; \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eEssential Job Functions:\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eOversees workflow of office staff and ensures that customer needs are fully met.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eManages daily transactions related to customer billing, inventory, credit memos and special billings.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eReviews and approves replenishment, inventory, and credit adjustments.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eResolves escalated customer service issues and advises appropriate management of actions.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eMaintains accurate inventory level of all office supplies as well as Zebra labels, invoices, toner.\u0026nbsp; Ensures that all office equipment including printers are in good working order.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eManages performance and training of customer service staff to provide optimal departmental efficiency. Complies with all requirements of performance management system and monthly quality and safety training.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eEnsures adequate coverage of department and schedules customer service hours of operation according to business needs.\u0026nbsp; Manages time off database and submits department payroll hours.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eActs as point of contact for new customers to help foster strong working relationships with franchisees.\u0026nbsp; Takes initial delivery order, coordinates delivery dates, and sets up installation of the SSDC cleaning dispensing system in store.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eOrganizes company functions such as holiday party and summer outing, and helps create a high level of team support.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eProcesses equipment orders and sends to appropriate warehouse.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eCommunicates new product information to customers and internal departments.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eProcesses Non-Food Purchase orders\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eUpdates Business Activity Monitoring (BAM) alerts and customer information as needed.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eSpecial projects as needed.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eMinimum Knowledge, Skills and Abilities:\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eAssociate degree in Business Administration, Accounting, or other related discipline.\u0026nbsp; Equivalent experience may be considered in lieu of formal education.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eMinimum of three (3) years experience in customer service, billing, inventory control or warehouse administration.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eMinimum of two (2) years experience in formal supervision or informal leadership role that included coaching and providing work direction.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eProficiency in computer applications including Microsoft Office, Lotus Notes, and Warehouse Management System (WMS). \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eDemonstrated analytical, problem-solving, and decision-making skills.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eExcellent verbal and written communication skills.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eAbility to foster strong working relationships.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eExcellent organizational skills, with the ability to handle changing priorities and concurrent deadlines. \u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eAbility to lead by example and foster a team approach.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cb\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eWorking Conditions:\u003c/span\u003e\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003cul\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eWorks in office environment.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli style=\margin-left:8px\\u003e\u003cspan style=\font-size:10pt\\u003e\u003cspan style=\font-family:\u0026quot;Times New Roman\u0026quot;,serif\\u003e\u003cspan style=\font-size:11.0pt\\u003e\u003cspan style=\font-family:\u0026quot;Arial\u0026quot;,sans-serif\\u003eMay be exposed to warehouse conditions on occasion.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e,
Company info
Detroit Tigers, Inc.