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Job Details

Lead Sales Support Administrator

Company name
Realogy Holdings Corp

Location
Los Altos, CA, United States

Employment Type
Full-Time

Industry
Sales, Administrative, Customer Service

Posted on
May 22, 2021

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Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Lead Sales Support Administrator,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:\u003cp\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003e\u003ca href=\http://www.realogy.com/\ target=\_blank\\u003eRealogy Holdings Corp.\u003c/a\u003e\u0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includes\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003esome of the most recognized names in real estate: \u003ca href=\https://www.bhgre.com/\ target=\_blank\\u003eBetter Homes and Gardens® Real Estate\u003c/a\u003e, \u003ca href=\https://www.century21.com/\ target=\_blank\\u003eCentury 21®\u003c/a\u003e, \u003ca href=\https://www.coldwellbanker.com/\ target=\_blank\\u003eColdwell Banker®\u003c/a\u003e, \u003ca href=\https://www.cbcworldwide.com/\ target=\_blank\\u003eColdwell Banker Commercial®\u003c/a\u003e, \u003ca href=\https://www.corcoran.com/\ target=\_blank\\u003eCorcoran®\u003c/a\u003e, \u003ca href=\https://www.era.com/\ target=\_blank\\u003eERA®\u003c/a\u003e, \u003ca href=\https://www.sothebysrealty.com/eng\ target=\_blank\\u003eSotheby\u0027s International Realty®\u003c/a\u003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogy\u0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. \u003cstrong\u003eWe pursue talent \u003c/strong\u003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. \u003cstrong\u003eWe value diversity \u003c/strong\u003e– respecting backgrounds, cultures, perspectives.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eYou’ll find our commitment to diversity reflected in our achievements:\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eForbes 2020 Best Employers for Diversity.\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eRecognized on the 2020 Human Rights Campaign \u003ca href=\https://urldefense.com/v3/__https:/c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2499490-1\u0026amp;h=414592108\u0026amp;u=https*3A*2F*2Fwww.hrc.org*2Fcampaigns*2Fcorporate-equality-index\u0026amp;a=Corporate*Equality*Index__;JSUlJSUrKw!!CHCva4lQ!V7Hq9z8jry2mbi5g4VJrhm9-jtcmXOENdMS-vH72q6amtqO3-pbdNGQYXxhZ1YbfSuE$\ target=\_blank\\u003eCorporate Equality Index \u003c/a\u003e.\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eFirst residential real estate company to endorse the\u0026nbsp;\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2698282-1\u0026amp;h=3188291754\u0026amp;u=https://www.hrc.org/blog/hrc-announces-unprecedented-business-support-for-the-bipartisan-equality-ac\u0026amp;a=Equality Act\ target=\_blank\\u003eEquality Act\u003c/a\u003e\u0026nbsp;and fully support\u0026nbsp;\u003ca href=\https://c212.net/c/link/?t=0\u0026amp;l=en\u0026amp;o=2698282-1\u0026amp;h=1515556233\u0026amp;u=https://www.realogy.com/news/2018/10/03/realogy-announces-support-for-fair-and-equal-housing-act-bill\u0026amp;a=H.R. 1447\ target=\_blank\\u003e H.R. 1447\u003c/a\u003e\u0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003eWith diversity, we succeed together. We hope you’ll join us.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\font-size: 16px;\\u003e\u003cspan style=\font-family: Verdana,Geneva,sans-serif;\\u003ePowered by its network of over 94,000 affiliated sales professionals in 3,000 offices across 43 countries and territories, the Coldwell Banker\u003csup\u003e®\u003c/sup\u003e\u0026nbsp;organization is a leading provider of full-service residential and commercial real estate brokerage services. The Coldwell Banker brand prides itself on its history of expertise, honesty and an empowering culture of excellence since its beginnings in 1906. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite\u0026nbsp;uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2020 Women’s Choice Award\u003csup\u003e®\u003c/sup\u003e\u0026nbsp;Most Recommended brands for customer experience and overall quality. 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one\}},FooterInfo:[{Name:Privacy Policy,Value:https://www.realogy.com/links/privacy-statement,Icon:,onlyIcon:0},{Name:Accessibility Statement,Value:https://www.realogy.com/links/accessibility-statement,Icon:,onlyIcon:0},{Name:Do Not Sell My Personal Information,Value:https://submit-irm.trustarc.com/services/validation/9b852f5f-98b6-4200-8fac-a65b2b7fcc27,Icon:,onlyIcon:0},{Name:California Applicant Privacy Notice,Value:https://www.realogy.com/wp-content/uploads/2021/03/RDOCS-267332-v1-CCPA_Realogy_Applicant_Notice.pdf,Icon:,onlyIcon:0},{Name:Phishing Scam Alert,Value:https://www.realogy.com/phishing-scam-alert/,Icon:,onlyIcon:0}],EncryptedBruid:null,HashCode:0,LoggedIn:false,EncryptedSession:null,CompiledCss:true,IdForSocialLogin:db3d4c98-f2d1-4175-b881-de82966e5ac6,TotalCount:515,AllowAccessResponse:{Name:AllowAccess,Value:true},TalentSuiteClientName:null,ApplyStatus:null,ApplyDiff:10,NextApplyDate:null,LimitExceededMessage:null,JobId:931330,JobCartResponse:null,TGLocales:[],IsGTG:false,LocaleDesc:,ResponsiveCandidateZone:true,BasicProfileDetails:null,DashboardData:null,PendingAssessments:null,googlejobsMappingfielddataJson:\u003cscript type=\application/ld json\\u003e{\@context\:\http://schema.org\,\datePosted\:\2021-05-21T11:37:01.863\,\description\:\\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003e\u003cb\u003eColdwell Banker Residential is looking for a Lead Sales Support Administrator to support the offices within the Silicon Valley Region.\u0026nbsp; This position is anticipated to office out of the Los Altos, office, but alternative office spaces can be reviewed during the interview process.\u003c/b\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\\\line-height: normal;\\\\u003eThe Lead Sales Support Administrator will be responsible for training and supporting the office administrative staff within an assigned region. The Lead SSA plays a critical role in building the culture for their region while supporting the greater company initiatives. This position plays a key role in driving the success of our key principle of helping our agents live exceptional lives.\u0026nbsp; As needed, this position will also provide backup support within the office to cover for another admins time off.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\\\line-height: normal;\\\\u003e\u003ci\u003eThis position will require consistent travel to offices within the specified region.\u003c/i\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\\\line-height: 115%;\\\\u003e\u003cb\u003eEssential Duties\u003c/b\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\\\line-height: normal;\\\\u003e\u003ci\u003eBuilding the culture:\u003c/i\u003e\u0026nbsp; Responsible for communicating and training all staff within given region while driving consistency in support and promoting the company’s principle of helping our agents live an exceptional life.\u0026nbsp; This will require consistent and effective communication, relationship building, visiting offices within region and engaging with managers and staff, participating and organizing meetings.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\\\line-height: normal;\\\\u003e\u003ci\u003eCompany Initiatives:\u003c/i\u003e\u0026nbsp; Coordinate with local leadership and functional partners to align on upcoming company changes in tools, support, offering, etc. Act as a central point of contact for your region to train on new tools, escalate issues and provide feedback to leadership. Will include training and communication, as well as acting as a central point of contact for the escalation of process and administratively related issues.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\\\line-height: normal;\\\\u003e\u003ci\u003eBackup Office Support:\u003c/i\u003e\u0026nbsp; Provide backup support for the offices as needed for time off or business levels. This will require basic office administrative support, agent onboarding, reception and customer service skills.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\\\line-height: normal;\\\\u003e\u003cb\u003e\u003cspan style=\\\color: rgb(51, 51, 51);\\\\u003eOther Duties as assigned.\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003cbr\u003e\u003cspan style=\\\line-height: 115%;\\\\u003e\u003cb\u003e\u003cspan style=\\\line-height: 115%;\\\\u003eQualifications:\u003c/span\u003e\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eHigh School Diploma or equivalent required; Associates or Bachelor degree preferred.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003e4 or more years customer service experience required; Prior Real Estate strongly preferred.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eExperience managing a team or group of employees strongly preferred\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eAbility to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Publisher (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eProficient and skilled in social media applications including Facebook, LinkedIn, Twitter, Instagram, company web pages, MLS\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eAbility to communicate with different audiences to convey message successfully and to change gear quickly to support different customers\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eAbility to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eCustomer focused, delivery oriented, good team member, values honesty and integrity\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eCreative problem-solving skills.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli style=\\\margin-bottom: 13px;\\\\u003e\u003cp\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003eStrong customer service skills with excellent communication skills, both verbal and written.\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\\\margin-bottom: 13px;\\\\u003e\u003cspan style=\\\font-size: 16px;\\\\u003e\u003cspan style=\\\font-family: Verdana,Geneva,sans-serif;\\\\u003e\u003cspan style=\\\color: black;\\\\u003e\u003cspan style=\\\line-height: normal;\\\\u003e#LI-KD2\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\,\hiringOrganization\:{
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Company info

Realogy Holdings Corp
Website : https://www.realogy.com/

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