Military Spouse Fellowship - Senior Learning Design Professional

Profile

Description

The Senior Learning Design Professional, Military Spouse Intern will utilize Humana's Centralized Medicaid training and engage formerly acquired skillsets from the military experience and education to perform within the learning delivery team. Work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Senior Learning Design Professional Military Spouse Intern uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution in order to conduct or facilitate training courses for organization employees or external audiences. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Learning Design Professional Military Spouse Intern:

Plans, organizes, and collaborates on developing training curriculum, materials, job performance aids and programs to meet specific training needs. Begins to influence department's strategy.

Analyzes content, organizes content, designs solutions, and writes facilitator guides, scripts, use case scenarios, performance support, mobile learning, and process documents.

Coordinates and facilitates all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training. Knows how to use system platform and collaborative tools to facilitate learning.

Analyzes learning needs and partners with subject matter experts to provide input for course content.

Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.

Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.

Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

Exercises considerable latitude in determining objectives and approaches to facilitating trainings with markets.

Required Qualifications

Associate's Degree in any field

Minimum one, (1), year of training or learning development/facilitation experience

Minimum one, (1), year of administrative experience working with documentation to include creation and editing of materials which may be used for any of the following: training, SOPA (Standard Operation Procedure Announcement), process flows, and/or job aids.

Experience with learning strategies and adult learning theories

Intermediate to Advanced MS Office Proficient in all office products (particularly Word, PPT, Excel, SharePoint and Vizio)

Ability to organize, analyze and synthesize information

Minimum Intermediate/Advanced typing and computer navigation skills using multiple systems, platforms) and an ability to troubleshoot and resolve general technical difficulties

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Requirements/Adherence:

Work style: Remote Work at Home and with combination travel to perform training

Locations: United States, must be willing to work eastern time zone -

Schedule:

Monday through Thursday 8:30 AM to 5:00 PM Eastern Time

Typical work schedule is in Eastern Time Zone with flexibility depending on the state where training is being facilitated.

Work at Home Requirements:

Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

Bachelor's Degree in one of the following areas: Learning and Performance; Education; Organizational Design or related field

Understanding of curriculum design and adult learning principles

CBT creation (Articulate and/or Captivate), CSOD, design experience and coursework development

Experience using a wide variety of training tools to effectively facilitate to a wide audience

Microsoft Project experience

Experience managing projects or processes

Additional Information

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre- recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5- 10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com