PIPC Care Coordinator Medical Assistant or LPN Greenville South Carolina

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Job Information

Humana

PIPC Care Coordinator (Medical Assistant or LPN), Greenville, South Carolina

in

Greenville

South Carolina

Description

Be a part of the CDO Partners in Primary Care leadership team, a subsidiary whose purpose is to provide care management program support resources to physicians, physician groups, and integrated healthcare delivery systems throughout the country.

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Partners in Primary Care, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At Partners in Primary Care, we're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.  

Responsibilities

Humana's Care Delivery Organization is seeking a Care Coordinator

who contributes to administration of care management. This role is a key resource and member of the Ancillary Care team. The Care Coordinator provides individualized assistance to patients and is often the first point of contact before engaging with other Ancillary Care team members. The main responsibilities of the role are:

Review and triage internal referrals for appropriate Ancillary Care team resources and care management program placement

Completes intake assessment to identify appropriate resource or program placement

Follows assigned patients to ensure progressing towards desired outcomes and engages the PCP and/or Ancillary Care team members as appropriate

Manage short term and low acuity care management program caseload of patients which include coordination of care, patient education, identification of barriers, and coordinate with other team members as identified

Assist RN Care Coaches with task management and support patient care plan goals

Review care management program tasks and care alerts for the Ancillary Care team and create necessary tasks and/or addresses

Identify and address patient barriers to care by utilizing local, state or federal resources and/or referral for Ancillary Care team support

Provides care coordination for identified critical resources and helps navigate and educate on health plan benefits and/or resources

Provides general health/disease education information and/or supports educational classes related to self-management skills

Facilitate and schedule patient appointments with other care team members and PCP as appropriate

Provide support and/or participate in practice level ITMs and huddles with various levels of team members and leaders to improve patient outcomes

Required Qualifications

Experience as a Medical Assistant or LPN

Experience working with the geriatric/senior population

Excellent time management skills

Proficiency with EHRs, or other health care related software platforms

High degree of independence, flexibility, initiative and commitment

Clinical related or healthcare related field

Ability to multi-task and work in a fast paced environment with changing priorities

Effectively meet and exceed customer needs; build productive relationships with physicians, internal customers, and takes responsibility for customer loyalty and satisfaction

Work effectively and cooperatively with other members of the CDO Team; establishing and maintaining good working relationships

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas

Follows established guidelines and procedures

Demonstrate interpersonal/verbal communication skills

Preferred Qualifications

Associate or Bachelor's degree in relevant field or equivalent work experience

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com