Senior Administrative Assistant

Profile

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary

This is a fast-paced, detail-oriented position that assists in the efficacy and efficiency of our leaders. This position requires an organized and punctual self-starter, who is resourceful and collaborative. This role assists with a high volume of scheduling, meeting and travel coordination, as well as liaising with senior leaders throughout the organization, working on special projects, supporting office functionality and managing the day-to-day workflow of the leadership team. This position requires exceptional attention to detail, expert level written and verbal communication skills, and discretion in handling highly confidential and sensitive information. The position requires office hours of 8:00am-5:00pm Monday through Friday with availability outside of those hours as needed. This position will also require being in office Tuesday, Wednesday, and Thursday.

Job Description

Core Responsibilities

Screens telephone calls, visitors and letters; answers routine questions and furnishes information.

Coordinate extremely active team calendars; serve as liaison between leaders and others for meetings as required; review meeting requests and schedule appointments, interviews and meetings.

Assist with external and internal customer escalation requests, prioritize conflicting needs; determine appropriate course of action, referral, or response; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures.

Coordinate all business travel arrangements; arrange travel schedule and reservations via Corporate Travel program; to include flight, hotel and ground transportation; produce detailed travel itineraries and provide real-time support throughout duration of travel.

Complete expense reports on a timely basis for leaders in department as needed.

Reply to and address inbound emails from SVP and leadership team same day or first thing next day. Assist with SVP email management as needed/directed.

Attend meetings as needed, taking meeting minutes and following up on action items.

Assist with conference call & video conferencing as needed.

Assist with IT related issues- Printer not working/ Computer & phone issues. Submit ticket and/or assist with fixing issue, follow through and assist IT in getting issue resolved in a timely manner.

Performs these and other departmental duties as assigned

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Communications:

Develop and maintain good working relationships throughout the organization by exhibiting outstanding customer service skills with all internal and external customers.

Display a professional, pleasant and tactful demeanor in communications.

Facilitate internal and external communication through phone calls, team agendas, memorandums and meeting minutes.

Prepare confidential correspondence, reports and presentations, org charts, etc. using MS Word, PowerPoint and Excel spreadsheets. Research and extract data from various resources and systems when needed.

Create (as needed) and maintain email distribution lists.

Planning:

Maintain time management for the SVP and VP Sales Strategy & Sales Ops.

Arrange and schedule meetings & events, including coordinating the agenda, preparing any meeting materials and or presentations, scheduling the conference space required, coordinate all IT resources and catering.

Be flexible and ready to assist with team events and special projects as needed.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

High School Diploma / GED

Relevant Work Experience

5-7 Years

Salary:

Pay Range: This job can be performed in Denver Campus, with a Pay Range of $31.65 USD - $49.63 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com