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Job Details

Manager Clinic/Center Administration for Conviva West Kendall

Company name
Humana Inc.

Location
Miami, FL, United States

Employment Type
Full-Time

Industry
Administrative, Manager

Posted on
Sep 02, 2021

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Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

Responsibilities

Conviva is seeking a Manager, Clinic/Center Administrator that possesses the following: leadership skills, is a team player, responsible, dependable, organized, with excellent customer service, good computer skills, good communication skills, and can multi-task. The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. Working within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. Helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Center Address: Con viva Care Center West Kendall , 15516 SW 88th St, Miami, FL 33196

Required Qualifications

Bachelor's degree

Bilingual (English and Spanish)

Ability to travel about 10% of the time. (The position provides for mileage reimbursement, and travel would be to the locations were the event or need is needed.)

This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Direct leadership experience and demonstrated ability to lead, coach and mentor teams

Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff

Knowledge of and experience working with Provider Communities

Knowledge of Excel, Word and Power Point Presentations in a business setting

A high level of engagement and emotional intelligence

Preferred Qualifications

Basic knowledge of Population Health Strategy

Medicare knowledge

Managed care experience

2 - 3 years of management experience

6 year of technical experience

Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems

Value Based Care knowledge

Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team

Solid understanding of medical care delivery, managed care financial arrangements and reimbursement

Experience managing a budget of $500,000 Center Hours: Monday to Friday 8-5

This position requires flexible hours, as it requires attending events, or meetings as scheduled. This is an exempt position.

Alert

Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Benefits

Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

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