Business Coordinator 3

Profile

Job Information

Humana

Business Coordinator 3

in

Indianapolis

Indiana

Description

Humana Healthy Horizons in Ohio is seeking a highly motivated, organized, and professional Business Coordinator who will serve as administrative support to the Director, Provider Experience and Business Unit. The ideal candidate will be a self-starter, have strong critical thinking and computer skills, and is an excellent problem solver. This role provides an excellent opportunity for an individual who enjoys working in a fast paced, dynamic corporate environment.

Responsibilities

The Business Support Coordinator 3 gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Codes and sorts documents so they can be accurately processed or filed. Makes standard calculations to accurately compile and report statistics. Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately. Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Performs other administrative activities according to the organization's established procedures. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Responsibilities:

Provide full administrative support of the Director of Provider Experience and Provider Operations team as needed.

Communicate on behalf of the Director including composing, editing, managing and documenting correspondence at departmental and executive levels.

Arrange domestic and/or international travel for leaders and engagement team.

Develop itineraries and agendas, and compile documents for meetings (including agendas, power point presentations and other meeting materials).

Manage expense reports.

Plan and support meetings onsite and offsite, including arranging all Provider Town Halls and Provider Trainings, marketing and sponsorship events, semi-annual or quarterly Provider Advisory Councils, to include room and site details, catering, room setup and managing the agenda and meeting minutes. . This includes supporting engagement meetings both internally and with team and external partners.

Maintain, organize and update SharePoint sites. This includes but is not limited to tracking documents within SharePoint and supporting the departmental management and tracking of reports and data required by ODM. Participate in staff meetings, including drafting meeting minutes and actions as well as meetng facilitation.

Champion team/associate engagement and corporate inclusion, diversity and equity activities departmentally.

Assist hiring managers with onboarding of new employees including assigning office space, ordering of equipment and supplies, creating first week agendas, and granting all necessary access for both security and technology needs as needed.

Assist managers with the onboarding and offboarding of contractors and temporary workers.

Create PowerPoint presentations.

Sort and organize incoming correspondence and meeting requests. Respond to telephone inquiries,

Complete ad hoc projects as assigned.

Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms or databases or spreadsheets.

Other duties as assigned including service award acknowledgements, purchase requisition management, records retention coordination, departmental budget planning support, and organizational charts.

Required Qualifications

3 years of technical experience

A minimum of 2 years working as an administrative assistant, business coordinator, or related experience.

Experience booking travel and coordinating large group meetings.

Strong proficiency in Microsoft business applications (e.g., Word, Excel, PowerPoint, SharePoint and Outlook).

Proven experience creating PowerPoint presentations.

Previous expense management experience.

Excellent written and verbal communication skills.

A high degree of responsiveness and independent judgment to plan, prioritize, and organize daily.

Proven interpersonal skills to interact with senior executives, internal and external business leaders, vendors and cross functional areas.

Demonstrated ability to maintain confidentiality, professionalism, integrity, credibility, trust and support in high pressure situations and with senior leadership staff.

WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

Associates or Bachelors Degree

Proficient in Microsoft Excel and Access

Previous administrative or related experiences

Experience with internet research and proof-reading/editing

Additional Information

Position can be Office/Remote/WAH

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination or commit to testing protocols

*OR  *

Provide proof of applicable exemption including any required supporting documentation ​

Medical, religious, state and remote-only work exemptions are available.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com