Company name
Telecare Corporation
Location
San Leandro, CA, United States
Employment Type
Full-Time
Industry
Administrative, Healthcare
Posted on
Oct 19, 2021
Profile
\u003cp\u003e\u003cstrong\u003eTELECARE CORPORATION\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eRECEPTIONIST/TYPIST/RELIEF RECEPTIONIST\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we\u0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eAs part of the Telecare family, Villa Fairmont is licensed as a 99-bed Mental Health Rehabilitation Center. It serves adults who have a history of serious and persistent mental illness with repeated hospitalizations.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEmployment Status:\u0026nbsp;\u0026nbsp;\u003c/strong\u003eShort-Hour .4\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eShift:\u003c/strong\u003e\u003cspan\u003e\u0026nbsp; AM 8:00 am - 5:00 pm\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eDays:\u0026nbsp;\u003c/strong\u003e\u003cspan\u003e\u0026nbsp;Saturday \u0026amp;\u003c/span\u003e\u0026nbsp;Sunday\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eSTATEMENT OF PURPOSE\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eWe exist to help people with mental impairments realize their full potential.\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003ePOSITION OBJECTIVE\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eThe Receptionist ‑ Typist operates the phone console, performs routine personnel procedures and provides direction to program visitors.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eQUALIFICATIONS\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eOne (1) year of experience as a receptionist is preferred.\u0026nbsp; A High School diploma or a G.E.D. equivalent is required.\u0026nbsp; Courses in typing, word processing and general office procedures are preferred.\u0026nbsp; Necessary skills include the ability to type 50 WPM and knowledge of general office duties.\u0026nbsp; Excellent public relations skills and communication skills are essential.\u0026nbsp; The ability to read, write and speak English is crucial, as is the willingness to work with disabled adults. Applicant must be finger printed and receive clearance from Criminal Justice Department.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eKEY RESULT AREAS\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eMISSION, VALUES AND BELIEFS\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eDemonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eQUALITY AND QUANTITY OF WORK\u003c/p\u003e
\u003cul\u003e
\u003cli\u003ePerforms tasks correctly and according to policies and procedures.\u003c/li\u003e
\u003cli\u003ePerforms the following receptionist duties:\u003c/li\u003e
\u003c/ul\u003e
\u003col\u003e
\u003cli\u003eOperates the phone console by answering incoming calls, determining the need of the caller and relaying the call.\u003c/li\u003e
\u003cli\u003eGreets visitors, ascertaining their needs and providing direction as needed.\u003c/li\u003e
\u003cli\u003eServes as the central communication post during fire and disaster emergencies.\u003c/li\u003e
\u003cli\u003eIssues badges and keys to case workers, attorneys, case managers and other visitors as appropriate, as assigned.\u003c/li\u003e
\u003cli\u003eNotifies the appropriate staff of the arrival of individuals to be admitted.\u003c/li\u003e
\u003cli\u003eUses telephone etiquette at all times.\u003c/li\u003e
\u003c/ol\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cul\u003e
\u003cli\u003ePerforms the following clerical duties:\u003c/li\u003e
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\u003col\u003e
\u003cli\u003eReceives the incoming mail; stamps, sorts and distributes.\u003c/li\u003e
\u003cli\u003eProcesses vending machine reimbursements, as directed.\u003c/li\u003e
\u003cli\u003eMaintains a memo log and assigns memo numbers.\u003c/li\u003e
\u003cli\u003eTyping as directed.\u003c/li\u003e
\u003cli\u003eMaintains the copy machine paper supply, as directed.\u003c/li\u003e
\u003c/ol\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cul\u003e
\u003cli\u003ePerforms the following personnel duties:\u003c/li\u003e
\u003c/ul\u003e
\u003col\u003e
\u003cli\u003eDistributes paychecks and memos.\u003c/li\u003e
\u003cli\u003eProvides job applicants with information concerning openings and on the completion of the application.\u003c/li\u003e
\u003cli\u003eLogs in all applications, as directed.\u003c/li\u003e
\u003c/ol\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eTEAM MEMBER PARTICIPATION\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eParticipates as a team member and provides input via reporting observations, concerns and asking appropriate questions.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eJUDGMENT, DECISION MAKING AND INITIATIVE\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eDemonstrates knowledge and proper use of equipment and supplies.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eRELATIONSHIPS WITH OTHERS\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eDemonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eQUALITY IMPROVEMENT\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eContinually focuses on assigned tasks and seeks and implements improvements as necessary.\u003c/li\u003e
\u003cli\u003eUnderstands and demonstrates the safety program in all activities.\u003c/li\u003e
\u003cli\u003ePractices universal precautions at all times.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eCUSTOMER AND COMMUNITY RELATIONS\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eDemonstrates a knowledge of Telecare\u0026rsquo;s customers including clients/residents, families and governmental agencies in all interactions and conduct.\u003c/li\u003e
\u003cli\u003eActs in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003ePLANNING AND TIME UTILIZATION\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eCompletes and follows through with tasks and assignments, meeting expected deadlines.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eATTENDANCE AND RELIABILITY\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eUnderstands and demonstrates knowledge of all policies associated with attendance.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003ePROFESSIONAL DEVELOPMENT\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eAttends all assigned in‑service education classes.\u003c/li\u003e
\u003cli\u003eAlways dresses appropriately and professionally.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003ePHYSICAL REQUIREMENTS\u003c/p\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003eRare\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; 1-5%\u003c/p\u003e
\u003cp\u003eOccasional\u0026nbsp;\u0026nbsp;\u0026nbsp; 6-33%\u003c/p\u003e
\u003cp\u003eFrequent\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; 34-65%\u003c/p\u003e
\u003cp\u003eContinuous\u0026nbsp;\u0026nbsp;\u0026nbsp; 66-100%\u003c/p\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cul\u003e
\u003cli\u003ePossesses the physical requirements needed to perform job duties. In an eight (8) hour work day this includes the following:\u003c/li\u003e
\u003cli\u003eContinuous sitting 6 to 8 hours per day.\u003c/li\u003e
\u003cli\u003eOccasional standing 1 to 3 hours per day.\u003c/li\u003e
\u003cli\u003eOccasional bending, stooping, twisting, turning, and squatting 1 to 4 hours per day.\u003c/li\u003e
\u003cli\u003eRarely pushing up to 20 pounds a maximum distance of 15 feet.\u003c/li\u003e
\u003cli\u003eRarely pulling up to 5 pounds (files and resources from drawers and shelves).\u003c/li\u003e
\u003cli\u003eRarely lifting from the floor to overhead, or floor to waist.\u003c/li\u003e
\u003cli\u003eRarely carrying up to 10 pounds.\u003c/li\u003e
\u003cli\u003eRarely required to perform overhead reaching (retrieving manuals, files, etc.).\u003c/li\u003e
\u003cli\u003eThe small motor and hand skills necessary to perform writing tasks.\u003c/li\u003e
\u003cli\u003eNormal or corrected near and far vision, in addition to non-inhibiting color vision.\u003c/li\u003e
\u003cli\u003eContinuous reading 6 to 8 hours per day.\u003c/li\u003e
\u003cli\u003eNormal or corrected hearing.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003eDuties and responsibilities may be added, deleted and/or changed at the discretion of management.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eEOE AA M/F/V/Disability\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-10-19T16:56:40.364Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2021-10-19T16:56:40.364Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});
Company info
Telecare Corporation
Website : http://www.telecarecorp.com