AM Operations Assistant-Concord CA

Profile

u003cpu003eItu0026rsquo;s a great time to join **MEMBERS ONLY**SIGN UP NOW***.c! We are hiring for one of our most important roles, Operations Assistant! Come join us and work together as a team to ensure our customers get their packages on time!u003cstrongu003eu003c/strongu003eu003c/pu003enu003cpu003eHere at **MEMBERS ONLY**SIGN UP NOW***.c, we take pride in what we do and we have fun doing it!u0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eShift : Monday-Friday 6AM-2:30PMu003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eWhat you can expect as a Operations Assistant at **MEMBERS ONLY**SIGN UP NOW***.c:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eFun work environment, opportunity for career advancement!u003c/liu003enu003cliu003eGet paid WEEKLY!u003c/liu003enu003cliu003eFull benefits!u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eWhat youu0026rsquo;ll do as au0026nbsp;Operations Assistantu0026nbsp;at **MEMBERS ONLY**SIGN UP NOW***.c:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eThis position assists the Managers with administrative duties and excellent customer service support.u003c/liu003enu003cliu003eInteracts with drivers and customers to resolve package opportunities and assist with on time delivery.u003c/liu003enu003cliu003eResponsible for accurate data entry into the **MEMBERS ONLY**SIGN UP NOW***.c system and verifying deliveries.u003c/liu003enu003cliu003eInvolved in resolving and preparing problem packages and checking out drivers for deliveries.u003c/liu003enu003cliu003eMaintain and contribute to a safe work environment by adhering to policies and procedures as outlined in the Company Safety Program.u003c/liu003enu003cliu003eResearch, analysis and report on daily compliances to management. Prepare business reports as often as required and forwards to management.u003c/liu003enu003cliu003eWork issues via our computer system for accurate package status. Updates the system with accurate information for Customers, Customer Service team and other facilities. Updates the internal system with comments regarding package status visible to the entire network.u003c/liu003enu003cliu003eAssists drivers in the checkout process verifying that all packages are out for delivery. Reporting missing packages or not out for delivery. Track packages and daily records accounting.u003c/liu003enu003cliu003eProcess and document problem packages. Upload pictures and comments into the system and send to the account manager. Prepare packages to go out for delivery.u003c/liu003enu003cliu003eMay be required to communicate with customers regarding their package status. Direct contact with bother internal and external customers.u003c/liu003enu003cliu003eDetermines appropriate resolution of escalated customer service issues.u003c/liu003enu003cliu003ePerform any other task or assignment as deemed necessary by the organization.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eKnowledge, Skills, u0026amp; Abilitiesu003c/strongu003e:u003c/pu003enu003culu003enu003cliu003eBusiness acumen skills:u003c/liu003enu003cliu003eGood problem solving skills.u003c/liu003enu003cliu003eIs organized and prioritizes, as well as, manages his or her own time.u003c/liu003enu003cliu003eAbility to initiate, sponsor and lead changeu003c/liu003enu003cliu003eDemonstrates flexibility.u003c/liu003enu003cliu003eIs a team player and willing to help the new person or co-worker.u003c/liu003enu003cliu003eAttention to detail.u003c/liu003enu003cliu003eHas excellent oral and written communication skillsu003c/liu003enu003cliu003eIs detailed in written communications and has good grammar as well as spellingu003c/liu003enu003cliu003eWilling to train new hires.u003c/liu003enu003cliu003eDedicated to customer service success.u003c/liu003enu003cliu003eAble to multitask and manage tense customer and driver interactions without losing composure.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eMinimum Requirements:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eHigh school diploma or general education degree (GED) preferred; or one year of related experience and/or training in transportation and delivery or equivalent combination of both education and specific work experience. Microsoft knowledge is necessary.u003cbr /u003eu003cbr /u003eCandidates must successfully complete a pre-employment background screening.u0026nbsp;Candidates must have the ability to read and understand English and apply common sense understanding to carry out instructions furnished in written or oral form.u003c/liu003enu003c/ulu003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The c**MEMBERS ONLY**SIGN UP NOW***.ctor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the c**MEMBERS ONLY**SIGN UP NOW***.ctor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:756ba5b4-5c06-d60c-1683-28cc68475e22,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-07-13T18:10:40.869Z},{JobBoardId:6c53a049-6ab8-05f7-cb17-aa4ab4f2d7d9,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-07-13T18:10:40.869Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

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