Order Fulfillment Coordinator - Military Veterans

Profile

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.u003cbru003eu003cbru003eJohn Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.u003cbru003eu003cbru003eu003cbu003ePrimary Location:u003c/bu003e United States (US)- North Carolina- Caryu003cbru003eu003cbu003eFunction:u003c/bu003e Order Fulfillmentu003cbru003eu003cbu003eTitle: u003c/bu003eOrder Fulfillment Coordinator-99205 u003cbru003e u003cbu003eOnsite/Remote:u003c/bu003ePartial Remote Positionu003cbru003eu003cbru003eu003cbu003eYour Responsibilities u003c/bu003eu003cbru003eu003cbru003eAs an u003cbu003eOrder Fulfillment Coordinatoru003c/bu003e for u003cbu003eJohn Deere Sales u0026amp; Marketingu003c/bu003e in u003cbu003eCary, NCu003c/bu003e or u003cbu003eOlathe, KSu003c/bu003e, you will...u003cbru003eu003cbru003eu003culu003enu003cliu003e Research, analyze and respond to mass channel inquiries by utilizing Deere systems and communicating with factory/supplier contacts. u003c/liu003enu003cliu003e Assist mass channel partners with orders, cancellations, and equipment configurations using on-line tools. u003c/liu003enu003cliu003e Train and counsel dealers and mass channel partners on product availability, mass channel incentives, missing parts, damaged goods upon arrival, and other mass channel processes. u003c/liu003enu003cliu003e Effectively document mass channel partner, dealer, and/or company personnel interactions and issues relating to area of responsibility utilizing a Customer Relationship Manager (CRM) tool. u003c/liu003enu003cliu003e Support projects within Mass Channel and Turf and Utility Go-to-Market Teams and other areas of the business as needed. u003c/liu003enu003c/ulu003eu003cbru003eu003cbu003e Visa sponsorship is NOT available for this position. u003c/bu003eu003cbru003eu003cbru003eu003cbu003eWhat Skills You Needu003c/bu003eu003cbru003eu003cbru003eu003culu003enu003cliu003e One or more years of experience working in customer service or related customer-oriented environment u003c/liu003enu003cliu003e Effective interpersonal communication, negotiation, and conflict resolution skills u003c/liu003enu003cliu003e Proficiency using standard desktop load applications such as Microsoft Excel, Outlook, and Word plus intranet and internet functions u003c/liu003enu003cliu003e Ability to manage competing priorities/requests in a fast-paced environment u003c/liu003enu003cliu003e High level of attention to detail and accuracy u003c/liu003enu003cliu003e Strong problem-solving skills to analyze and promptly respond to customer issues u003c/liu003enu003c/ulu003eu003cbru003eu003cbu003eWhat Makes You Stand Outu003c/bu003eu003cbru003eu003cbru003eu003culu003enu003cliu003e One or more years of experience using SAP u003c/liu003enu003cliu003e One or more years of work experience in a team environment u003c/liu003enu003cliu003e One or more years of experience in a call-center type environment u003c/liu003enu003cliu003e Knowledge of Order Fulfillment processes u003c/liu003enu003cliu003e Knowledge of dealer and other channel processes u003c/liu003enu003cliu003e One or more years of administrative experience such as scheduling, planning, utilizing office equipment, and other such clerical activities u003c/liu003enu003c/ulu003eu003cbru003eu003cbu003eEducationu003c/bu003eu003cbru003eu003cbru003eIdeally you will have a degree or equivalent related work experience in the following:u003cbru003eu003cbru003eu003culu003eu003cliu003e Bachelor's degree in Business, Management, Economics, Administration, or like disciplines or equivalent work experience u003c/liu003eu003c/ulu003eu003cbru003eu003cbu003eWhat You'll Getu003c/bu003eu003cbru003eu003cbru003eAt John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:u003cbru003eu003culu003enu003cliu003eFlexible work arrangementsu003c/liu003enu003cliu003eHighly competitive base pay and performance bonusesu003c/liu003enu003cliu003eSavings u0026amp; Retirement benefits (401K and Defined Benefit Pension)u003c/liu003enu003cliu003eHealthcare benefits with a generous company contribution in the Health Savings Accountu003c/liu003enu003cliu003eAdoption assistanceu003c/liu003enu003cliu003eEmployee Assistance Programsu003c/liu003enu003cliu003eTuition assistanceu003c/liu003enu003cliu003eFitness subsidies and on-site gyms at specific Deere locationsu003c/liu003enu003cliu003eCharitable contribution matchu003c/liu003enu003cliu003eEmployee Purchase Plan u0026amp; numerous discount programs for personal useu003c/liu003enu003c/ulu003eu003cbru003eFollow this link to learn more about our Total Rewards Package ****information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.u003cbru003eu003cbru003eThe terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere u0026amp; Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere u0026amp; Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.u003cbru003eu003cbru003eACA Section 1557 Nondiscrimination Noticeu003cbru003eu003cbru003eThe John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.

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