Medical Office Administrative Assistant

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Medical Office Administrative Assistant
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West Hollywood
CA
90048
Salary: $25.00/hour
Minimum Education:
High School Diploma
Job #2484433897
Position Role and Summary
The patient services specialist is responsible for the operations and administrative responsibilities in the OBGYN practice of Dr. Edmond. In addition, provides general administrative, billing, and clerical support in aspects such as patient documentation, Electronic Medical Record (EMR). This position will assist the office manager in developing, coordinating and leading a variety of activities and projects.
A. Duties and Responsibilities
Greets patients in a timely and polite manner, may it be in person or over the phone; accurately collects, records, and updates patients' data and inputs them to the EHR/EMR system.
Schedules and confirms patient appointments and meetings; provide reminder calls to patients prior to their appointment date.
Runs, reviews, and works on various billing reports as assigned; collaborates with the billing department in addressing billing issues.
Assists in returning phone calls to patients, family members, or other health care professionals related to billing and/or insurance questions.
Follows all Health Insurance Portability and Accountability Act (HIPAA) and confidentiality guidelines.
Establish work schedules and assignments for staff, according to workload, space and equipment availability.
Keep records & provide a monthly report
Other duties as assigned
B. Skills
Excellent organizational and time management skills.
Reliable telephone and customer service skills.
Exemplary interpersonal and communication skills (multilingual preferred).
Ability to work independently.
Ability to multitask and use a variety of office equipment (multi-line phone systems, office email, fax machines, photocopiers, scanner, etc.).
C. Qualifications
Must have a high school diploma or equivalent; preferably has an associate's or bachelor's degree in medical billing and coding or any related field.
Must possess at least 2 years of healthcare and/or outpatient clinic experience or has verifiable working experience working in a medical practice.
Must have relevant experience in using EHR/EMR for a minimum of 1 to 2 years.
Must be proficient in Microsoft Office and its applications (Word, Excel, Outlook, and PowerPoint).
Must have in-depth knowledge of healthcare and insurance terminologies and practices.
Company Description:
We are here to provide a level of care that includes listening and responding. A personalized approach to health and healing, from which all women can participate and benefit. This currency of access to quality care brings you from a starting place to a place of balanced wealth defined by a healthy body, a focused mind and clear emotions. Each member of the healthcare team: Doctor, patient and support staff are responsible for their contributions to the mission. Dare to be our best and to provide care in an environment that elevates all involved.
We are a team. We work together to provide excellent patient care. We ask questions. We are compassionate and understanding to our patients. We are the protectors of the practice. If we see something, we say something. We make effort to do our best everyday. We are courageous and willing to accept new tasks and refine existing tasks in the interest of greater efficiency.

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