Front Office Manager

Profile

The Madison West Hampton Inn & Suites is hiring a Front Office Manager!Join our team where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has at Madison West Hampton Inn & Suites is thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:Perks, Benefits and Incentives:nnDedicated training and development, opportunities for promotionnOn-Demand Pay – > work and get paid the same day!nEducational and Professional Certification assistancenAdditional monetary $$ perks like:nReferral program for team membersnCatch Of The Day Program –> Earn money for helping other team members and guests!nEveryone Sells –> Earn money for bringing in business to our properties!nnnWellness Initiatives like:nTeam Member Assistance Program with mental health resourcesnVirtual telehealth servicesnHealth and fitness monthly reimbursementnTeleDoc Confidential CounselingnnnHotel room discounts nationwide and free night stays at NCG hotelsnPaid time off and anniversary day off with paynFlexible schedulesnPaid volunteer hours –> Earn money for community service!nHealth, Dental and Vision plansn401(k) retirement plan 100% match on the first 3% and 50% match on the next 2% of team member contributionsnnPaid Sick TimenHealth Savings AccountnHow do I make an impact on my team? Our friendly Front Office Managers are committed to leading a front desk team to ensure that guests are met with courteous and attentive service throughout their stay.   nSupervise a dedicated front desk teamnAssist in several accounting/financial functions as it relates from the front desknWork to ensure product and service scores are maintainednTrain in all areas of the property’s operation  nAct as the Manager on Duty in the absence of the General ManagernEnsure safety and security of the property, staff and guests nWhat does success look like in this role?n Strong customer service skills to include problem-solving and complaint resolution n Strong interpersonal, relationship building and communication skills n Strong attention to detail and organized n Ability to work effectively and efficiently in a fast-paced setting  n Reliability and honesty nDesire to contribute to a supportive and effective teamnWho is North Central Group?North Central Group (NCG) is a real estate and hospitality leader with 25 properties to include Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors and to the communities in which we live and work in. Check out our jobs at ****and join our growing team! nNorth Central Group is an Equal Opportunity Employer. Source: Hospitality Online,

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