Business Operations Program Manager

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JOB SUMMARY
This role is responsible for supporting the client Business operations 'BizOps' business managers on a variety of projects including QBR cadence, strategic initiatives, resource planning, charter development, and communication. This person will work with program managers across the team to gather project status updates, build communication slides for project and portfolio status and other related communications.
The BizOps Associate Program Manager provides advisory services for the team and this role will build templates to support the standardization of project
management methodologies. Auditing project phases and artifacts across our strategic initiatives, as well as monitoring the project intake log will be an important part of this role.
Key Responsibilities:
Maintaining and monitoring
project milestone views, project intake log, project artifacts and Program management communication site.
Organizing content with content
editors for monthly project status and business value updates.
Documenting and following
up on important actions and decisions from meetings.
Preparing necessary presentation
materials for meetings.
Ensuring project artifacts
are completed and approved between project phases.
Develop procedure and template
material for project management. methodology.
Providing administrative
support as needed for
quarterly
business reviews- QBRs
Responsible for selecting vendors
(contractors, architects and engineers) to work on their data center
construction projects. As a part of operations lead responsibilities will
be to conduct QBRs with the vendors to ensure that they are fulfilling their
contractual obligations.
Ensuring projects adhere
to frameworks and all documentation is maintained appropriately for each project.
Chair and facilitate meetings
where appropriate and distribute minutes to all project team members.
Create a PgM calendar for
tracking key activities across project groups in smartsheets
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position.
Manages 3rd party project delivery resources/team (typically smaller
team). Responsible for tracking performance and motivating team
members.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS/BEng/BArch) from College or University and/or equivalent related experience.
Strong financial analysis skills is a plus.
Prior project management experience is preferred.
Seven years experience in
related field.
Exceptional verbal, written
and presentation skills.
Competency
in SmartSheets (Project mgmt. tool) or similar project management software
Ability to work effectively
both independently and as part of a team.
Advanced competency in G-Suite
applications, primarily Slides & Sheets.
Knowledge in project management
methodologies and SDLC lifecycle.
Ability to work on tight
deadlines.
Ability to work cross functionally
with other departments to achieve goals.
Client-focused, collaborative
and a team player
Proven
track record managing multiple tasks in a fast-paced environment.
CERTIFICATES and/or LICENSES
PMP (US and/or Canada) and LEED AP preferred or CMS certification.


COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and
analytical skills. Ability to provide efficient, timely, reliable and
courteous service to customers. Ability to effectively present
information.


FINANCIAL KNOWLEDGE
Requires
knowledge of financial terms and principles. Ability to calculate
intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.


REASONING ABILITY
Ability to understand and carry out general instructions in standard
situations. Ability to solve problems in standard situations. Requires
intermediate analytical and quantitative skills.


OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite. Ability to read and understand
architectural drawings. Working knowledge in MS Project is helpful.
Knowledge of leases, contracts, and construction practices preferred.


SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to
achieve set results and deadlines. Errors in judgment may cause
short-term impact to co-workers and supervisor.
US Company Profile
About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.
CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide.  When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.

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