Office Coordinator - Nephrology Clinic Bentonville AR - Clinic - Nephrology

Profile

Job Location:
SPRINGDALE, AR
Job Type:
Full Time
Department
: Clinic - Nephrology
Shift
: Monday - Friday Days
Job Posting:
Office Coordinator - Nephrology Clinic (Bentonville, AR)
Employment Type:
Full Time
Location:
Nephrology Clinics of Northwest Arkansas (Springdale, Fayetteville & Bentonville)
Department:
Clinic - Nephrology
Shift:
Monday - Friday Days
FTE:
Job Number:
JO-2202-45338
Date Posted:
2/7/2022
Categories:
General Support
Washington Regional
Washington Regional Medical Center is our regions only locally governed, community-owned, not-for-profit healthcare system. Our system includes a 425-bed acute care hospital located in the heart of Fayetteville supported by our clinic system - including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work and give back to each other.
Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.
Mission:
Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.
Vision:
To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.
Values:
To treat others patients and their families, visitors, physicians, and each other as we would want to be treated.
Position Summary
This position is responsible for supervision of the front office duties of the main clinic as well as coordination of front office duties with the satellite clinic locations. These duties include: greeting patients and visitors, answering and routing incoming calls, scheduling appointments, consults, referrals, taking messages, obtaining accurate demographic and insurance information from patients and other healthcare providers, documenting and coordinating physician referrals/consults, coordinates and processes all correspondence to patients, referring/consulting providers, and other coordination of care medical facilities/providers, copying and processing of medical records, sending and distributing faxes, oversees and/or processes end of day payments/charges and completes daily deposit, responsible for balancing cash drawers daily, verifying insurance, collecting appropriate co-pays, co-insurance or patient balances, must be able to read the ledger and assist patients with billing questions, coordinates the patient records so that information is available for referring physicians, diagnostic testings or insurance providers, responsible for scanning documents into the Electronic Medical Record and Practice Management/Scanning Systems, monitors front office supplies and equipment and reports to appropriate staff when supplies are low or when equipment is not properly functioning, must be able to communicate effectively and professionally with patients, co-workers, supervisor, physicians and other physicians staff. This position must be able to prioritize clinic needs and be flexible to assist in other areas as requested. This position requires an individual to be extremely detailed oriented, thrive on multi-tasking, and be a team-player. The employee functions in a normal office environment with some exposure to chemicals found in equipment common to a medical office environment. The majority of time is spent sitting, standing, and walking short distances. This position has minimal exposure to infectious disease.
Licenses/Certifications Required
N/A
Specific Educational and Skill Competencies Required
A high school diploma or GED as well as a minimum of one year medical office environment experience is required (actual clinic experience strongly preferred). Must possess the ability to operate standard office equipment. Must be able to communicate professionally and effectively with all customers of all backgrounds. Must be able to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude, neat appearance, excellent communication and telephone skills. Must be able to work independently and be a self-starter, must be able to prioritize clinic needs, be extremely detail oriented, excellent at multi-tasking, a strong team-player and must be flexible in daily responsibilities or location of clinic working. Must have basic computer skills with ability to learn moderate and/or advanced computer software. Must be able to flexible and work earlier or later than designated hours as needed. Bilingual skills encouraged but not mandatory.

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